1. Order Confirmation & Deposits
- All orders require a 50% deposit at the time of confirmation.
- Orders will not be considered confirmed until the deposit has been received.
2. Payment
- The remaining 50% balance is due at the time of delivery or pickup.
- Payment must be completed in full before orders are handed over.
3. Cancellations & Refunds
- Cancellations within 3–5 days of order confirmation: deposit is non-refundable.
- Cancellations within 7–14 days of order confirmation: deposit is refundable.
- Orders cancelled after 14 days may be handled on a case-by-case basis at the discretion of Cakes & Crumbs Bakery LLC.
4. Order Changes
- Any changes to the order (quantity, design, or special requests) must be made at least 7 days before the delivery date.
- Changes may be subject to additional charges.
5. Photography & Marketing
- Cakes & Crumbs Bakery LLC reserves the right to photograph any items ordered for promotional purposes, including social media, website, and other marketing materials.
- Customers agree that Cakes & Crumbs Bakery LLC may use these images without further consent or compensation.
6. Liability
- Cakes & Crumbs Bakery LLC is not responsible for any allergies or adverse reactions to ingredients. Customers are responsible for reviewing ingredient lists.
- We are not liable for delays caused by third-party delivery services or unforeseen circumstances.
7. Website Use
- By using this website, you agree not to misuse the services or content.
- All prices and promotions listed are subject to change without notice.
8. Governing Law
- These terms are governed by the laws of West Virginia.